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10 Unique Things about FireFly Technologies/Phoenix POS
1. Expertise in Pizza If you need brain surgery, youd want to go to a brain surgeon, not a general practitioner. And if you sell pizza, you need a POS that specializes in pizza–not general restaurants. Believe it or not, pizza is extremely different and way more challenging than your typical bar & grill menu. From fractional orders to multi-pie pricing, complex coupons and modified toppings, substitution rules and topping-count inventory, pizza is a world of its own. FireFly Technologies has specialized in pizza from the start, and weve got thousands of users who have put our product to the test every which way. We can handle your pizza menu and help you manage your unique business more effectively. 2. Technology Platform / Speed of Development and Integration We chose to develop the Phoenix POS system using robust Web-based technology–like a mySQL database, a Linux server, and the PHP programming language. What does that mean to you? It means we are taking advantage of all the latest and greatest technology advances, so everything about our system is easy to use and easy to access. It also makes us easy to integrate with and speeds up our development cycle, allowing us to add new features rapidly as customers request them. 3. Online Ordering Partnerships These days, online ordering is a must. Our technology makes it easy to partner with a wide variety of online ordering solution providers, rather than locking you in to just one. That means its easy to get your Web site up and running–with orders flowing straight to the makeline, saving you labor and increasing ticket averages. You get more choices AND reliable solutions. Youre regularly sending teenagers out of your building to interact with customers, collect their cash and deliver your product–and you expect to make money at it? You may be brave, but you need a solid POS system to help. At FireFly, we know delivery inside and out. With integrated online mapping, real-time traffic alerts, super-detailed driver performance and accountability tracking, and hundreds of delivery options, we can customize the program to work according to your business rules, and help keep you in control of this critical area of your operation. Delivery is the core of our business–not an add-on module! 5. True Remote Access & Mobile Access With the Phoenix POS system, you get real time, 100% complete remote access to your POS through your Internet browser, from anywhere you have an Internet connection. This does NOT mean accessing a third-party Web site where your data resides, or connecting to your in-store terminals using third-party software like "GotoMyPC." You can connect and do any function you would in the store without tying up an in-store terminal and without alerting in-store personnel. Its fast, its secure, and it will change the way you see your restaurant–guaranteed! No access to your computer? Bring up your phones mobile browser and you can view critical manager alerts and reports. Real time, no delay. Many of your customers like to use coupons. They demand coupons. And so you offer them in all shapes and sizes and with as many creative combinations and restrictions as you can come up with. The Phoenix POS system is extremely robust when it comes to coupons, giving you precise control over order requirements and coupon validity. So you can be sure that your coupons are working for you–not against you. 7. Marketing that Makes You Money Every restaurant owner knows that the key to success is to get your customers to return, again and again. Phoenix has a multitude of ways to help you do that. Integrated customer loyalty program, direct marketing features, house accounts, business & lodging programs, receipt-based promotions, fundraising features, catering and deferred orders, group orders, customer credits–our marketing features will keep your business on the upswing. And dont worry–quick video training seminars are available to show you exactly how to take advantage of all these features! 8. E-mail Your Customers, Your Employees, Yourself! Imagine the convenience of e-mailing a receipt to a customer on demand. Or automatically sending a confirmation e-mail for phone orders, large catering orders, or future orders. Notify your customers when their pizza is on the way with an automatic e-mail at dispatch. Notify your staff of a schedule update. And notify yourself automatically how your sales are today. Phoenix makes use of integrated e-mail functionality to make this easy–giving you, your employees, and your customers the information they need when they want it. The restaurant business is all about people, and your employees are the most important people contributing to your success. The Phoenix POS system is a complete management tool that can simplify your daily life. For instance, employees can request time off or set their availability, which ties directly into the scheduling program. Employee notes, confirmed messages, and schedule violations are all tracked. Set up your own customizable "job requirements" to track important expirations such as insurance or training certifications. Of course, complete reporting and manager alerts help you keep track of important details like labor costs, overtime, break enforcement, and more. Of course, the most important advantage youll find when choosing FireFly Technologies for your POS system is our commitment to our customers. We strive to involve our customers in our constant improvement of our business practices and our product. We truly value our customer ideas, and hundreds of customer suggestions have been incorporated into our product. At our user conference, we brainstorm with customers on future system enhancements. We understand your business and our mission is to help make you a success.
Call 866-678-6781 or fill out our online form to schedule a personalized online demo today!
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