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Technology




Technology

A Powerful Engine for a Powerful System

Platform Stability / Security Hardware Options

Download the Technology Brochure
As the developers of Phoenix POS software, FireFly knows which hardware is optimal for the system–and which will stand up to the rigors of restaurant life. So when you buy a Phoenix POS system, you can be sure that the software and hardware work together to give you the best bang for your technology dollar, and that the system comes pre-configured for optimal performance in your operation.

Fault tolerance is essential when combining sophisticated computers with the grease and heat of a restaurant operation. FireFly offers several layers of protection to keep you running no matter what. Mirrored hard drives constantly protect your up-to-the-minute data, while daily back-ups can provide off-site protection. Interchangeable hard drives let you go from server to back-up server in minutes in case of hardware failure. All workstations are sold with high-end "digital power filter" surge protectors. FireFly provides a convenient "advanced replacement" warranty service on all computers sold to ensure that needed replacements reach you quickly.



Workstation Options

POSIFLEX JIVA 8000 Touch Terminal
Features: The new JIVA 8000 series is an Intel-based all-in-one touch terminal designed for hospitality, retail and vertical markets that require increased performance at the front-end workstation. With a unique space saving design, the base stand also houses an optional internal UPS battery and a primary IDE HDD for easy servicing. The JIVA 8000 includes a 15" high luminance TFT active matrix LCD panel to meet any application requirement.
Operating System: Windows 2000/XP Professional
Dimensions: 11.9"~14.8" (height) x 14.8" (width) x 10.6" (depth)
Warranty: 3-year warranty
Get more info...

Touch Screen Workstations (Includes Digital Power Filter)
Features: Small, lightweight, reliable micro-PC workstations. Includes a flat-panel touch screen and keyboard.
Operating System: Microsoft Windows XP Pro
Client workstation dimensions: 13.5" (height) x 3.5" (width) x 15.5" (depth)
Touch screen dimensions: 15.6" (height) x 15" (width) x 6.44" (depth)
Warranty: Terminals include a 1-year warranty; touch screens include a 2-year manufacturer's warranty.



Computer Server (Includes Digital Power Filter)
Features: Contains dual "mirrored" hard drives for data recovery. Auto-backup to CD. KVM switch for sharing monitor with another workstation.
Operating System: Linux
Dimensions (approx.): 13" (height) x 8" (width) x 13" (depth)
Allow 6" clearance behind for cables
CRT monitor dimensions (approx.): 16" (height) x 16" (width) x 17" (depth)
Warranty: 1-year manufacturer's warranty

Server Backup Workstation (Includes Battery Backup)
Features: Serves as a backup in case of hard drive failure on primary server. Can work as a POS terminal or installed in a manager's office.
Dimensions: Same as server above
Monitor or Touch Screen: Same as descriptions above
Warranty: 1-year manufacturer's warranty



Cash Drawer
Features: Standard under-counter mount cash drawer comes with a 5-coin/5-bill removable tray and stainless steel coin plate.
Dimensions: 3.94" (height) x 18.8" (width) x 15.2" (depth)



Laser Report Printer
Recommended brand: Okidata, but any report printer with Windows drivers will most likely be compatible.
Features: Used for printing store reports, mailing labels, and other printing needs. Can be connected to any workstation.
Dimensions: 7.9" (height) x 14" (width) x 15.6" (depth)



Receipt Printer
Recommended brand: Ithaca POSJet 1000 receipt printers with 2-color inkjet technology. Includes 2-year manufacturer's warranty.
Dimensions: 5.81" (height) x 6.75" (width) x 9.75" (depth). Weight: 6 lbs.
Other options: Thermal printers and Star brand receipt printers



Caller ID Box
Features: The Whozz Calling? Lite from CallerID.com is available in 4- or 8-line models. It provides multi-line caller ID for screen pops, first ring suppression, and distinctive ring detection. The box is wired between incoming lines and your phone system and sends caller ID information to the Phoenix POS system.
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Kitchen Production System
Features: For a cost-effective, paperless solution in your kitchen, consider the Kitchen Production System. It includes a thin-client controller with mounted monitor and bump bar.
Video controller dimensions: 1.0" (height) x 6.3" (width) x 5.1" (depth)
KB17000 Bump Bar w/ bracket dimensions: 2.86" (height) x 9.25" (width) x 4" (depth)
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Software Options

Integrated Credit Card Processing
Integrated credit card processing is possible via an interface with PCCharge Payment Server software from VeriFone. This software resides on one of the Windows terminals and controls multi-user processing via high-speed Internet.
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