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Welcome to FireFly Technical Support

Support Hours (Pacific Time)

6 a.m. – Midnight, M-F
8 a.m. – Midnight, Weekends

If you have an urgent issue, please call support at 866-678-6781 for a faster response!

Technical Support Form
Please provide detailed information about your location and the issue you need help with. A support technician will contact you for further details or with a suggested solution. All fields with an asterisk (*) are required.

Your Name *

Restaurant/Business Name *

Restaurant Phone 
--
Alternate Phone 
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E-mail *

I prefer a response via:   Email    Phone

I have previously contacted tech support about this issue

Issue / Question:
Please be as detailed as possible. Include ticket #s, customer names,employee names,
dates, specific reports, etc. to help us resolve your problem.