Release Notes & Schedule

Below is a general list of features and fixes in each release of the Phoenix software. Please consult your POS Help for detailed release notes.

Now Shipping: 5_11_11

• Major table service enhancements including order by seat, credit card tabs, split pay by %, split item, and improvements to hold & fire.
• Labor scheduling alerts and reports help track employees who arrive late for their shift or clock out late.
• Add salaried employees to labor % calculations with the ability to customize how salaries are distributed over days and hours.
• Reopen closed tickets to fix tendering mistakes.
• Extensive tracking of driver and server coupons.
• Pre-arrange deferred orders with credit cards.
• Output the customer late delivery report to labels.
• Set defaults to improve deferred order efficiencies.
• "Production requisition" feature lets you easily order and track items for slice display and buffet.
• Enhanced security on reporting, printing, and more.
• More button color choices; more choices for how items are displayed on the virtual ticket.
• Item sales by interval report lets you analyze item sales by any time increment desired.
• User definable void & over/short reasons let you define and control how these are reported.
• Support for "no signature required under $X" credit card processing.
• Additional options for credit card receipt printing and routing.
• Enhanced KPS routing options.
• Support for call center credit card processing.
• Many other additional features are also included in this release.

These enhancements and many more are yours with the 5_11_11 update!  To schedule your update, contact technical support now!

Now in Beta Testing

Phoenix POS version 5_12 is now in beta testing.

This release includes enhancements to support international requirements for taxes and currency symbols, employee break enforcement and tracking, order requirements to ensure that minimum requirements (i.e. 1 drink per person) are enforced, integration with eSYSCO.net for inventory purchase orders, scheduling restrictions for minors, central menu management enhancements, new detailed report on customer credit offers, search customers for voids and void reasons, support for "no overtime" setting, and the ability to disable the timeclock. Overall, this version includes over 24 feature changes that were suggested by our customers!

If you would like to beta test any of these features please send us a software suggestion and let us know which features you are interested in.

Other Versions:

Version 5_06_02

• Major labor scheduling enhancements including weekly view & templates, employee availability restrictions & time off requests, and employee e-mail alerts.
• Inventory enhancments including multiple location tracking for ingredients and up to 4 unit conversions.
• New "trend reporting" tools
• Table service enhancements improve the server settle process, add hold & fire functionality.
• Customize manager home page and alerts to see what is important to you.
• Upcharge on requirements
• Item countdown and forecasting by size/style.
• Customer loyalty points
• Pole display support
• Ability to exclude delivery charges from labor % calculations
• Coupons via code
• Many more minor improvements

Version 4_07_03

• Customize your printed tickets
• Customer "Credits" allow you to apply offers to customer account for future redemption
• Graphical table layout module 
• Text message confirmation to customer at dispatch
• Test message marketing 
• New fractional options including 2/3 and 3/4
• Multiple pricing schemes allow you to switch pricing on the fly
• New coupon restrictions on the # of times an offer can be used per order and use of other offers on the same item
• New Store Summary reporting options
• Auto log out security features
• Copy offer
• "Print Run" feature
• Calculator fields built into cash count areas
• ADP Payroll export
• Reprints of register close, historical driver & server close
• Lodging customer enhancements
• Changes to driver close statements for improved clarity and detail
• Print e-mail
• Menu valid by station
• Ability to modify promise times for all orders from the dispatch screen
• Verify customer age required for ordering certain items
• "Next" button no longer required between items

Version 4_05

• Customer house accounts
• E-mail sales and overtime alerts
• Training mode,
• Driver alert message
• Electronic gift cards
• Tax included in price
• Customized Store Summary Report
• New "Open Drawer" report
• Ticket Review from Reports
• Clock off from On the Clock report
• New security settings
• Alt-user Birthdays
• Quick Tender Keys with integrated credit

Version 3_12

• Split ticket "Pay Now" feature
• Combine ticket feature
• Item Countdown (86)
• Free Delivery Offers
• Server Item Sales Reports (Sales Contests)
• Void Reason tracking
• Enhanced Security Options
• Hyperlinks on Store Summary
• "Prompt Per Order" driver fees
• And many more improvements and features!

Version 3_11

• Integrated credit card processing
• Call Center ordering
• Menu item sync for multiple stores
• Inventory enhancements
• Payroll report enhancements
• Suggested tip reporting
• Timeclock edit reason tracking
• Manager alerts on voids, new customers
• Improved "Gross" vs. "Net" sales reporting options
• Return and Pay delivery function
• Item-based frequency tracking - ticket message feature
• Many more improvements and new features

Version 3_04

• Kitchen Production System
• Order subtotal with individual & master tickets
• Sell and redeem gift certificates with reporting
• Clear auto-apply offers
• Prioritize auto-apply offers to determine which one should apply
• Option to prompt user for price on items
• Substitutions for pizza and other toppings
• Requirements pop-ups - require choice of 1, more or multiple.
• Control over requirements pop up order
• Customer notes and alerts
• Last order recall of individual items vs. entire order
• Enhanced marketing search including "Last order date" criteria and "between", "today", "last 30 days, last 60 days, last 90 days" options.
• Customer output direct to e-mail
• Option to override category defaults on topping based pricing
• Added tender type to printed driver/server ticket report
• Option to NOT print customer address on pick-ups and eat-ins.
• Ability to edit ingredient name and #
• Synchronized tax rounding throughout the program
• Enhanced display of time records where clock on before store open
• Improved calculation and printing of delivery fees as a % after tax
• Improved coupon exclusions feature
• New printing option for addresses on deliveries only, or on any order type
• Enhanced inventory features enable you to enter physical inventory counts for a prior date, or receive items for a prior date.
• New driver ticket details report