Welcome to FireFly Technical Support!

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You'll find everything you need from support hours and submitting software suggestions to release notes and ordering supplies.

Support Hours and Contact Info
Support hours are 6 a.m. – midnight (Pacific Time) M-F, and 8 a.m. – midnight on weekends. For immediate technical support needs, please call 866-678-4911.

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Suggestion Form
We value input from our customers when prioritizing our software development decisions. Please submit your software suggestions here! All fields with an asterisk (*) are required.