"Phoenix POS Cuts My Managers' Paperwork in Half."

Las Vegas franchisee of a national pizza chain, Frank Fuchs and his brothers Charles and Chris rely on the Phoenix POS system to slash paperwork in half while still providing the critical information they need to project sales volume, schedule labor, and calculate food costs.

"Our franchisor prefers to use cash registers, so it was up to us to select a POS system," says Frank. "We researched all of the systems on the market before selecting Phoenix. When I worked for Major Oil, we installed POS systems in more than 5,000 convenient stores and QSRs, so I have some experience with point-of-sale, and I knew what I was looking for.

"I selected the Phoenix system from FireFly for two primary reasons:

1. The technology. Phoenix automates my stores' operations so that managers and employees can spend more time getting things done instead of planning on how to do them.
2. The people. When we communicate with FireFly, we get results; the company really caters to its customers."

Remote Accessibility
"I like the remote access feature in Phoenix. It's very easy to connect to the system offsite, and we can access reports and change prices remotely."

Paperwork Time Cut in Half
"Management used to spend 10% of their time doing paperwork; Phoenix cut it to 5%. We use the system to calculate food costs, schedule labor, and access last week's sales. We have to project sales volume for our franchisor, and Phoenix helps us do that."

"In fact we use nearly all the system's reports: labor/sales report, comparables, turn reports, labor scheduling based on sales, and inventory (build to's, ideal percentages, etc.).

"The system saves time, not only with analyzing handwritten reports, but with shift changes. Employees can clock in and out immediately. Margins are precious in the pizza industry, and Phoenix lets us maximize those margins."

Ease of Use for Happy Employees
"Phoenix is easy for employees to use. The system is very graphical and visual, which our employees like."

FireFly: A Customer-driven Company
"Technical support is responsive, and the company is very innovative. I like that FireFly listens to our needs and ideas. They even have a software suggestion link on the Manager's Home page. It's really great when our ideas are actually implemented.

"I really like the Phoenix system and the people at FireFly. If we continue to grow, we'll go with Phoenix."