FireFly Achieves First-Place Rankings in Hospitality Technology POS Scoreboard

Company First in Support and Service and Ease of Upgrade

Hillsboro, OR

In its first year in the Hospitality Technology POS SCOREBOARD, FireFly was named among the top 20 point-of-sale systems. FireFly also achieved #1 ranking in the categories Support and Service and Ease of Upgrade for companies with less than 20,000 installations.

"FireFly is proud to receive recognition in the prestigious POS SCOREBOARD," says managing partner Duessa Holscher. "The rankings reflect our commitment to top-quality customer service and our user-friendly Phoenix system."

FireFly also received the second highest score in Support and Service and the highest score in Ease of Upgrade among all the POS companies surveyed, regardless of number of installations. According to the POS Scoreboard, survey respondents "listed service as the single most important criteria when selecting a POS system."

"At FireFly, we strive to make life as easy for our customers as possible," says Holscher. "Phoenix's browser-based system lets our support technicians remotely connect to customers' systems. System configurations, coupon setups, and other changes can be made in the background. And our automatic upgrade process allows software updates to occur seamlessly."

Customer input and friendly service are the hallmarks of FireFly's customer-acclaimed support and service. "FireFly has good people," says Doug Kreie, Sr., a partner and director of operations for Pizza Hut of Taylor, Inc., based in Payson, Ariz.. "They want to do what it takes to develop a long-term relationship with their customers. They're the kind of people I want to do business with."

About FireFly Technologies
FireFly Technologies is a company committed to putting the customer first! As the experts in pizza technology, we offer innovative point-of-sale and management technologies through our Phoenix POS system. Restaurant operators use the Phoenix system to improve their profitability and business results as well as simplify the management of their operation. Learn more at http://www.fireflypos.com.